Help
How Tracktor works, in short. Tap a topic to open it.
Getting started
- Add a machine: Equipment → Add. Pick the make and model (or type your own), and enter the hours on the meter.
- Add maintenance tasks: on the machine, tap + From a schedule to start from a list, or + Your own task. Check the intervals against your operator's manual.
- Log hours now and then (once a week is plenty). Due dates follow the hour meter.
- Tap Done when you do a job. The next one is counted from then.
Add Tracktor to your phone's home screen (Share → Add to Home Screen) to open it like an app.
Your dashboard
The dashboard shows what's overdue and due soon, the next job coming up, this year's service spending (Pro and up), any seasonal checklists coming up, and your machines.
Shortcuts at the top take you straight to your Shopping list, Service costs and Fleet report (Pro Plus, or Pro with the reports add-on).
Tap Customize to arrange it: drag a section by its handle (or use the arrows), hide sections you don't need, and choose whether machines are listed Most urgent first or in My order, which you can drag too. Tap Done to save; it's saved to your account, so it's the same on every device. Reset to default puts it back.
If you have machines with an hour meter and date-only ones, they're shown in two columns (one after the other on a phone).
To hide a machine that needs no regular upkeep, like a snow pusher, untick Show on dashboard on its card in Customize, or Show on my dashboard when adding or editing it. Hidden machines stay in Equipment, aren't counted in At a glance, and still get reminder emails if they have tasks. Only your dashboard changes: other people at the location choose for themselves.
Logging hours
Tap Log hours on the dashboard or the machine. Type the number on the hour meter, or use Read from a photo where available: you always check the number before it's saved.
- A reading lower than the last one is refused. Fix the wrong one instead (delete it on the machine page).
- Readings can go back to the machine's purchase date. Add one when you add or edit the machine and you're asked for the hours on that day, so the history starts when you bought it. Without a purchase date, readings start from the day it was added.
- More than 24 hours a day since the last reading asks you to confirm.
- The usage estimate (hours per day) comes from the last 60 days of readings and gives projected dates like "~9 days".
Maintenance tasks and when they're due
- Hours, months, or both: a task is due at whichever comes first. "Every 250 hrs or 12 months" is due at 250 hours, or after a year if you haven't reached 250.
- First service: a one-time earlier interval, like a break-in oil change at 50 hrs. After that, the normal interval applies.
- Last done: when adding a task to a machine you already use, enter when it was last done so the next date is right. Otherwise it counts from when the machine was added.
- Due soon means within 10% of the hour interval, or within 14 days by date or by projected usage. Overdue means past it.
Equipment without an hour meter
Implements, mower decks, balers and trailers can be added as No, track by date only. Their tasks go by months, there are no hour readings, and the next date counts from the last time it was done (or the "In service since" date until the first time).
They have their own allowance on each plan, separate from machines with meters. Whether a machine has a meter is chosen when it's added and can't change later.
Tools and walkaround checklists
Tools in the menu gathers the extras around your machines, like seasonal checklists and the shopping list.
Refer a friend: share your link. If a friend who signs up with it starts a paid plan, you get a credit worth their plan's base price ($2.99 for Pro, $9.99 for Pro Plus; add-ons and extra machines don't count). It comes off your next payment, and anything left over comes off the ones after. If they use the free plan (and log a few hours), your next payment moves a week later instead, at no charge. One reward per friend, whichever comes first. Rewards are for people paying by subscription. Up to 12 a year.
Year-end report (Pro Plus, or Pro with the reports add-on): one printable page per year with each machine's purchase details, hours run, and maintenance, repair and fuel spending, plus a spreadsheet. It only adds up what you entered: it isn't accounting software or tax advice, so check it with your accountant.
Jobs (Pro and Pro Plus): on a machine shared with others, tap Assign to someone under a task or problem to ask someone to do it. They get an email, and it shows under Tools → Jobs until it's done or fixed.
Parts on hand: count what's on your shelf (tap a part your tasks already use to add it). The shopping list takes it off what to buy, and marking a job done uses up the parts that job lists. Deleting a job entry doesn't put parts back; fix the count by hand.
Fuel log (when switched on): log each fill-up for a machine with an hour meter (amount, cost, and hours if you like). The fleet report adds fuel to cost per hour, separately from maintenance.
Walkaround checklists are a quick look-over before you start a tractor, loader, mower, skid steer, UTV or implement. Anyone can use them, even without an account. Tick items as you go; ticks are kept on your phone only, and Start over clears them. They're general reminders: your operator's manual comes first.
Implements on a machine
Say which machine an implement is on: the tiller on the compact tractor, or the grapple that lives on the second tractor. On the implement's page, Attached to → pick the machine. Or on the machine's page, Implements on this machine → Attach.
- Adding a tractor? Tick the implements already on it under Implements on it, or Then add a new implement for it to go straight on to adding one. Adding an implement? Pick Goes on, or A machine I haven't added yet to add that machine next.
- Each piece of equipment is a machine (has an engine, carries implements) or an implement (goes on a machine). It starts as a machine if it has an hour meter and an implement if not; change it when you add or edit it. A tractor with a broken hour meter is still a machine. Your plan's machine and implement allowances count by this, not by the meter.
- An implement is on one machine at a time. Pick another machine to move it; Take off when it's in the shed.
- A machine can carry several implements (a loader and a mower, say).
- Implements keep their own maintenance by date; attaching one doesn't change any due dates.
- The implement's page lists which machines it's been on and when. The dashboard shows where each one is.
Your dealer
If a dealer or shop does some of your service, add them on the machine's page under Dealer (name and phone are enough), or on your location's page (Locations → Manage → Dealers) to use them for several machines.
- The machine page then has buttons to call, email, open their website or get directions, and to look up their reviews on Google or Yelp (handy when you're choosing a new dealer).
- On a task, tick The dealer does this one. It's marked Dealer, reminders say to book it with the dealer's phone number instead of listing parts, and its parts stay off your shopping list.
- After the visit, tap Done as usual (add the bill as the cost) so the next one is counted from then.
Connected shops
If the repair shop or mobile mechanic who services your machines uses Tracktor for Shops, you can connect your location to them. It costs you nothing.
- Connect: Locations → Manage → Connected shops → Connect a shop, and enter their email. Or they send you a request, and you choose which location to share. Only a location's owner can connect it.
- What they see: that location's machines, hours, what's due, open problems and the service history.
- What they can do: log hours and record the service and repairs they do. It shows in your history with their shop's name.
- What they can't do: change or delete machines or tasks, see what you paid for a machine, or see your other locations.
- Disconnect at any time from the same place. They lose access straight away; the work they recorded stays in your history.
Run a shop? Shops have their own site and sign-in: shops.tracktorapp.com.
Requesting service
When your location is connected to a shop, each machine's page has Request service.
- Pick a maintenance task, an open problem, or Something else, add a note, and your phone and where the machine is if they'll come to you.
- The shop books a day or declines; you get an email either way, and the machine page shows Booked for ….
- When they record the work, the task or problem is marked done in your history with their name, and the request closes.
- You can cancel a request any time before it's done.
Fleet report
Menu → Fleet report shows every machine across your locations for this year, the last 12 months or last year: hours run, average hours per day, services and repairs, what you spent and the cost per hour of use, and what's overdue or due soon now. Totals are shown for the whole fleet and per location. Sort machines by spending, hours, cost per hour or what's overdue, and download it all as a spreadsheet.
Machines with an hour meter are listed first; implements and anything serviced by date come after, without hours. A machine whose in-service or purchase date is after the period isn't included in it.
It comes with Pro Plus. On Pro you can add it for $3/month on the Billing page without moving up to Pro Plus.
Hours run come from your hour readings, so log hours regularly for the numbers to be right.
History of changes
Each machine has a History at the bottom of its page: when it was added, edits to its details and tasks, implements attached or taken off, moves between locations, the share link, and locking by the plan. Each line says who did it and when.
Each location's page (Locations → Manage) has its own history: people joining and leaving, role changes, renaming, billing handover, and machines added, removed or moved. Hour readings and service are in the machine's Readings and Service history.
A machine you buy through a transfer starts its change history when it arrives; the seller's changes aren't passed on.
Schedules: private and shared
- A schedule is a set of tasks you can copy onto machines. Save these tasks as a schedule on a machine makes a private one for your location.
- Copying gives the machine its own tasks: changing the schedule later never changes your machines.
- Sharing a schedule offers it to everyone with that model, after an admin reviews it. Add where the intervals came from (e.g. "Operator's manual p. 112").
- Shared schedules come from other users. Always check them against your manual, and use Report as wrong if one is off.
Parts, fluids and the shopping list
Edit a task and add what it needs: filters with their part numbers, oil and how much, grease. They show on the task, on the Done screen and in reminder emails.
Shopping list (on the dashboard's shortcuts, the menu, or Shopping list next to a task's parts) adds up the parts for everything due in the next 14 to 90 days across your machines, so you can buy it all in one trip. Check things off as you go, or copy the list into a text.
Parts can have a Buy link that searches Amazon for the part number and name. As an Amazon Associate we earn from qualifying purchases; the price is the same for you. Always check the part fits your machine. Reminder emails link to your shopping list rather than straight to Amazon.
Problems and repairs
On a machine, + Note a problem for anything outside the schedule ("hydraulic leak at left lift arm"). It shows as open on the machine and the dashboard. When it's fixed, Mark fixed with the date, cost and what was done. Repairs are kept in the machine's history and count in your service costs.
Seasonal checklists
Menu → Checklists. Start from Winterize, Spring start-up or Before harvest, or write your own (one item per line). Each has a date every year. It appears on your dashboard 30 days before and in reminders two weeks before. Check items off as you do them; when all are done it moves to next year.
Reminder emails
One email a day at most, at the hour you choose in your profile, and only when something newly comes due (or once a week while things are still outstanding). It has one-tap links to log hours or mark jobs done, the parts each job needs, a nudge if hours haven't been logged in two weeks, warranties ending soon, and checklists coming up. Turn them off in your profile or from any email.
Adding dates to your calendar
Look for Add to calendar next to a task's due date, a warranty end, or a checklist. Choose Apple/Outlook (downloads a calendar file) or Google Calendar. You get a reminder the day before. Dates for hour-based tasks are estimates from your usage, so they can move.
Service costs and records
Enter a cost when you mark a job done or a repair fixed. Menu → Service costs (Pro Plus, or Pro with the reports add-on) shows this year so far, last year and lifetime, year by year, and per machine.
Download a spreadsheet (CSV) of all your service history, or open a machine's Printable history and save it as a PDF.
Locations and the people you share with
- Machines belong to a location: home, a farm, a shop. Menu → Locations to add one, switch between them, or rename.
- Invite family or workers by email. Members can log hours and manage machines and tasks; owners also manage people, delete machines, transfer them and delete the location.
- The person who created a location is its account holder: their plan covers it.
Hiding features you don't use
Profile → Features you use: uncheck anything you don't need, like seasonal checklists if your machine works year-round, or service costs if you don't track them. It disappears from your menus, pages, dashboard and reminder emails.
It's only hidden for you: nothing is deleted, other people at your locations still see it, and checking it again brings everything back. The tools (walkaround checklists, jobs, parts on hand, the fleet and year-end reports and the rest) can be hidden the same way.
A feature that isn't offered on Tracktor right now doesn't appear in the list at all.
Color themes and dark mode
Profile → Color theme: pick green, orange, red or blue to match your machines, Plain for grays without bright colors, or Dark for light text on a dark background. The logo changes to match.
It's just for you: other people at your locations keep their own choice. Emails and the public home page stay green.
Plans and billing
- Free: 1 location, 1 machine, 3 implements.
- Pro ($2.99/month): 1 location, 5 machines, plus extra machines at $1/month each up to 15, 25 implements.
- Pro Plus ($9.99/month): 3 locations, 25 machines and 100 implements at each, plus all the reports: service costs, fleet and year-end.
- Reports add-on ($3/month, on Pro): the same three reports for one price, without moving up to Pro Plus.
- Free week of Pro: on the Free plan, a week after you sign up (or after your 3rd hour log, if sooner) you get a week of Pro with all the reports, once. It ends by itself; there's nothing to cancel. Machines added beyond Free are then locked (read-only) until you upgrade or choose which stays active. Buying a plan during the week takes over straight away. While it runs, a bar at the top of each page says when it ends, and the dashboard lists things to try; close either with its X.
Every plan includes hours and maintenance tracking, reminder emails, shared schedules, parts lists and the shopping list, problems and repairs, seasonal checklists, share links and transfers. Pro and Pro Plus add: inviting people to a location, handing jobs to people at your location, charts, add to calendar, warranty reminders and reading the hour meter from a photo.
Photo readings are counted per location each calendar month: 10 on Pro and 100 on Pro Plus. After that, type the hours until the next month.
Plans renew monthly until you cancel on the Billing page; you keep the plan to the end of the month you paid for. If you go over a limit, the extras become read-only and are deleted after 60 days unless you upgrade or remove some. You're emailed before anything is deleted.
Refunds
Any payment can be refunded in full within 14 days, no questions asked. Sign in and go to Billing → Ask for a refund. The button shows for 14 days after each payment, and the form is offered right after you cancel.
The refund goes back to the card or account you paid with, usually within a few business days, and Paddle emails you a receipt. Your paid plan ends when it's refunded: anything beyond the Free plan becomes read-only, nothing is deleted straight away.
Deleting your account? Ask for the refund first; the form needs you signed in. Otherwise use the contact form. See the refund policy.
Questions
Why does a task show as due when I just did it?
Tap Done on the task (not just log hours). Due dates count from the last time a task was marked done.
The due date looks wrong.
Check that the latest hour reading is current, and the task's interval on its Edit page. If the task was added without when it was last done, tap Done and enter the date (and hours) it was really last done.
I logged the wrong hours.
On the machine page, delete the wrong reading under Readings, then log the right one. The first reading (when the machine was added) can be corrected by editing the machine while it's the only one.
What does "Locked: read-only" mean?
Your plan has room for fewer machines (or locations) than you have. Locked ones can be viewed and deleted, nothing else. Upgrade, or choose which stay active on the Billing page.
Can my family or hired hand use it too?
Yes. Locations → your location → Invite by email. They get a free account and see that location's machines.
Does it work without signal?
Pages need a connection. Add the app to your home screen; offline logging of hours is planned.
Where do schedules come from?
From you and other users, never copied from manuals or dealers. Always check intervals against your operator's manual.
How do I cancel?
Billing → Cancel subscription. You keep the paid plan until the end of the month.
How do I get a refund?
Within 14 days of a payment: sign in, then Billing → Ask for a refund (it's also offered right after you cancel). No questions asked. See Refunds.
How do I delete my account?
Profile → Delete account. Locations only you belong to are deleted with everything at them; shared locations stay with the other people.
Something isn't working.
Use the contact form and tell us the page and what happened.
Still stuck? Contact us.